Shipping Policies

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DOMESTIC SHIPPING POLICIES

Shipment Processing Time

All orders are processed and shipped within 2-3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. All orders are shipped via USPS Ground Advantage. Packages are expected to be delivered within 2-5 business days, not including holidays, and USPS tracking service is included. Please note, delivery dates are not guaranteed and are subject to processing by USPS. We do not offer overnight delivery.

Shipment to P.O. Boxes or APO/FPO Addresses

Emmi's Farm Market ships to addresses within the U.S., US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Emmi's Farm Market is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Emmi's Farm Market is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Insurance

All orders include up to $100.00 in insurance.

INTERNATIONAL SHIPPING POLICIES

We do not ship outside of the continental U.S.

INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Emmi's Farm Market will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

MISSING OR STOLEN SHIPMENTS

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please contact the shipping carrier. Emmi's Farm Market will not be held responsible for lost or stolen shipments.